Don’t Order Checks From Current
With my NetBank account changing to an Electric Orange account, I opened a local account so I could easily deposit stuff and write checks. (Electric Orange has only billpay, not paper checks). And since local banks charge an arm and a leg for paper checks, I decided to order from Current, where I had gotten checks years ago.
I placed an order at the beginning of the month, and the standard shipping is 10-14 business days, so by the time I started to get worried it was well into the holiday crazy at the post office. Then post-Christmas, I was busy and today was the first day I could sit down and wait on hold with their customer service department.
I should have known something was wrong when she asked me to repeat the order number from the confirmation email several times. Long story short, despite getting a confirmation email with a confirmation number and a listing of what I ordered…Current has no record of my order. The only thing they could offer was to retake my order over the phone. And if I wanted my checks before the third week of Jan, I’d have to pay extra for express shipping.
And the customer service email address (from the email confirmation) doesn’t exist.
Stay away, stay far far away.