Freezing in NH

I called ING to followup the email that I got last week.  I also received a letter with a promotion for new ING customers to get $25 when they open a savings account and a copy of the same notice I got by email.  Doesn’t work for me since I already opened one for a bonus a while ago.

I only waited on hold about two minutes, and the automated system cuts in to give you estimates of how much longer you wait, so it was pretty painless.  I spoke with Allison who suggested opening an Electric Orange account using the ING website and linking it with my Netbank checking.  Then I would have an ATM card from the EO account and could keep using the Netbank account as well for checks and direct deposit.  

We chatted for a few minutes and she said that all of the Netbank checking accounts will be transitioned to Electric Orange eventually, “probably at the end of November or first week of December or so”.  So if I did nothing, I’d only be out an ATM card for a couple weeks.  Apparently checks/direct deposits on the old account are honored for 6 months according to FDIC rules, but the actual account can be transitioned sooner. 

So I’ll go ahead and open an EO account this week to get the process started.  I just wish they’d written the notice to make the rest of the info clear to people.  I still think it was poorly done and could cause people to get more upset than they need to be. 

This entry was posted on Monday, November 5th, 2007 at 1:24 pm and is filed under Netbank, saving. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.